ARC Industries exists because the companies we care about deserve better than the two options they've been given.
Most companies in the 10–100 employee range are stuck with a bad choice.
Hire an IT generalist who can't keep up with a fast-moving business. They fix laptops but can't drive strategy.
Hand everything to an MSP that assigns whoever's available. No continuity, no strategy, no accountability.
Senior expertise without agency overhead — every client works directly with an experienced IT leader who treats their infrastructure like it's their own. The founder brings 20+ years of IT leadership experience including large-scale environments, 120+ users, and full building infrastructure. MCSE certified. Deep fluency in the modern SaaS stacks that growing companies actually run.
Tech-forward companies in the 10–100 employee range across the US. Teams that have outgrown the "everyone figures out their own laptop" phase but aren't ready to hire a full-time IT director.
Four principles that shape every engagement.
You're not triaged by a junior tech and escalated later. The person who picks up your problem is the person who fixes it.
Identity management, endpoint protection, and access controls are standard practice — not optional upgrades.
Flat pricing. No retainers. No surprises. You see exactly what we're doing and what it costs, every month.
We monitor, patch, and plan ahead. Problems get caught before they interrupt your team's day.